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Users Are Not Receiving The Draft Of The Policies (Doc ID 2458296.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Insurance Istream - Version 4.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 4.3.0 version, IStream Publisher

When attempting to process a document through IStream Publisher, the following error occurs.

ERROR
-----------------------
[ERROR] (FailureDetector.java:820) [RT-002] InternalRequestID=[6679754] JMSType=[run-Word-macro], RequestID=[2EE05F0B-2E59-EB19-DA14-358C825AA180], ParentID=[8e8d008b] - Thread ST-024 is interrupted
java.lang.Exception: INTERRUPT!
 at com.insystems.distributor.FailureDetector$RunThread.interrupt(FailureDetector.java:797)
 at com.insystems.distributor.FailureDetector.checkResult(FailureDetector.java:682)
 at com.insystems.distributor.FailureDetector.run(FailureDetector.java:974)
 at com.insystems.distributor.ServiceRunnerN.runSimpleRequest(ServiceRunnerN.java:1380)
 at com.insystems.distributor.ServiceRunnerN.onMessage(ServiceRunnerN.java:955)
 at com.insystems.distributor.ReceiverThread.run(ReceiverThread.java:409)
2018-10-08 07:59:12,606 [INFO ] (RenderingPipe.java:142) [ST-024] InternalRequestID=[6679754] JMSType=[run-Word-macro], RequestID=[2EE05F0B-2E59-EB19-DA14-358C825AA180], ParentID=[8e8d008b] - sendAndReceive InterruptedException - break
2018-10-08 07:59:12,606 [INFO ] (RenderingPipe.java:182) [ST-024] InternalRequestID=[6679754] JMSType=[run-Word-macro], RequestID=[2EE05F0B-2E59-EB19-DA14-358C825AA180], ParentID=[8e8d008b] - sendAndReceive End: 'java.lang.InterruptedException: sleep interrupted'
2018-10-08 07:59:12,606 [INFO ] (ServiceRunnerN.java:2095) [RT-002] InternalRequestID=[6679754] JMSType=[run-Word-macro], RequestID=[2EE05F0B-2E59-EB19-DA14-358C825AA180], ParentID=[8e8d008b] - Response:
    messageKey="FD.02">com.insystems.distributor.ServiceException: FD.02: Timeout in Service.run(ServiceRequest).
 at com.insystems.distributor.FailureDetector.run(FailureDetector.java:974)
 at com.insystems.distributor.ServiceRunnerN.runSimpleRequest(ServiceRunnerN.java:1380)
 at com.insystems.distributor.ServiceRunnerN.onMessage(ServiceRunnerN.java:955)
 at com.insystems.distributor.ReceiverThread.run(ReceiverThread.java:409)

Cause

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In this Document
Symptoms
Cause
Solution
References


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