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Billing Care: Event Adjustment Details UI Issues (Doc ID 2459706.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.19.0 version, Customer Care

ACTUAL BEHAVIOR

Customer has observe the below issues in UI as part of Event Adjustment test performed:
1. The Event adjustment page shows a logo $ above the reason code drop down prefixed with text "Event Adjustment". This is misleading for customers having currency other than $

Event Adjustment page gives “$” logo prefix before the text “Event Adjustment” above the reason code drop down. For customers with currencies other than USD it looks incorrect:


2. When event adjustment pop up window is opened when selecting any charge for adjustment, we see event details in tabel format. Here, we do not see effective date populated. Also for usage the time is repeated.


 

Cause

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In this Document
Symptoms
Cause
Solution
References


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