Billing Care: Event Adjustment Details UI Issues
(Doc ID 2459706.1)
Last updated on FEBRUARY 08, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.19.0 version, Customer Care
ACTUAL BEHAVIOR
One user has observed the below issues in Customer Care UI as part of Event Adjustment test performed:
1. The Event adjustment page shows a logo $ above the reason code drop down prefixed with text "Event Adjustment". This is misleading for customers having currency other than "$".
Event Adjustment page gives “$” logo prefix before the text “Event Adjustment” above the reason code drop down.
For customers with currencies other than USD it looks incorrect:
2. When event adjustment pop-up window is opened for selecting any charge for adjustment, the event details are in table format, but no effective date populated and the usage time is repeated.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |