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Erro: "A referral was returned from the server" When Attempting to Install P6 Professional (Doc ID 2460328.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to install P6 Professional, the following error occurs:

...\jdk-8u181-windows-x64.exe
A referral was returned from the server

 

The issue can be reproduced at will with the following steps:

  1. Run setup.exe.
  2. View reported error.
  3. Select OK, program exits.

Changes

 

Cause

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