My Oracle Support Banner

Erro: "A referral was returned from the server" When Attempting to Install P6 Professional (Doc ID 2460328.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to install P6 Professional, the following error occurs:

A referral was returned from the server


The issue can be reproduced at will with the following steps:

  1. Run setup.exe.
  2. View reported error.
  3. Select OK, program exits.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.