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Error: "A referral was returned from the server" While Attempting to Install P6 Professional (Doc ID 2460328.1)

Last updated on NOVEMBER 06, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to install P6 Professional, the following error occurs:

ERROR

...\jdk-8u181-windows-x64.exe
A referral was returned from the server

STEPS

The issue can be reproduced at will with the following steps:
1. Run setup.exe
2. See error pop up
3. Select Ok, program exits

Cause

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In this Document
Symptoms
Cause
Solution


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