Erroneous Error Message - “Removal Amount Exceeds Cash Value Of Allocated Funds.”
(Doc ID 2461742.1)
Last updated on SEPTEMBER 27, 2021
Applies to:
Oracle Insurance Policy Administration J2EE - Version 10.2.0.29 and laterInformation in this document applies to any platform.
Symptoms
On : 10.2.0.29 version, Activity
ACTUAL BEHAVIOR
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On certain activities in Securian’s test environments, the error message “Removal amount exceeds cash value of allocated funds” is being erroneously produced when in fact the amount being removed is not greater than the cash value of the funds in question.
EXPECTED BEHAVIOR
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When the cash value of funds in the removal allocation is sufficient to cover the removal amount, no error message should be produced.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Causes incorrect financial data on policies and stops valid activities from processing.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |