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'An unexpected exception occurred' Message Occurs During Search By Store In Central Office Transaction Tracker (Doc ID 2461926.1)

Last updated on MAY 28, 2021

Applies to:

Oracle Retail Central Office - Version 14.1 and later
Information in this document applies to any platform.


In Oracle Retail Central Office (ORCO) Transaction Tracker, user is presented with the following error while searching a transaction using 'Search by item' and 'Search by transaction'.

UI Message : An unexpected exception occurred.

Centraloffice.log has the following error:


Steps to Reproduce:

1. Login to CO.
2. Navigate to Transaction tracker > Search by Item.
3. Click 'search by store number:' and enter 'From Store' number and 'To Store' number.
4. Then click search.




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