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COM - Issue-Milestone Update Not Getting Triggered In Case Of Cancel Revision (Doc ID 2463678.1)

Last updated on APRIL 03, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.5.0.0 version, Order Change Management

ACTUAL BEHAVIOR
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When there is a change from Amending to In progress and In progress to Complete and there are no activities, OSM is generating only Complete event (In progress to Complete) and ignoring the event to be generated when state change occurred from Amending to In Progress.
When the components are getting executed in undo mode, there should be milestone update getting triggered from OSM end. When state change happen from amending to In Progress, same is not getting triggered.

Cause

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In this Document
Symptoms
Cause
Solution
References


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