GetOrderByKeyRequest API Truncating Spaces from Data (Doc ID 2463687.1)

Last updated on MARCH 21, 2019

Applies to:

Symptoms

On : 6.2.1 version | Labels and Values |XML API GetOrderByKeyResponse

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ACTUAL BEHAVIOR
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GetOrderByKeyRequest API is truncating spaces from data

Observed that if value is having space, response from GetOrderByKeyRequest call is truncating spaces.

EXPECTED BEHAVIOR
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The spaces present in the Label-Values should not be truncated in the getOrderByKey response structure

STEPS
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The issue can be reproduced at will with the following steps:
1. Make a new PSR order/or search an existing one .Click on a Product item having Labels and Values defined for it .
2. Go to Values and Values tab .and enter a text in any field having leading spaces .For e,g ~~HYDERABAD (~=blank-space)
3. Save .
4-Run the getOrder api and see that the spaces has been truncated and only <>HYDERABAD<> comes in the response.



BUSINESS IMPACT
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The issue has the following business impact:
Other system are using this API output to sync their data and firing change order. Because of this problem discrepancies are found and order creation fails.

Changes

Cause

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