Unable to Access the Portfolios View in P6 EPPM Web With Error - "Unable to load data"
(Doc ID 2463703.1)
Last updated on MARCH 06, 2019
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 18.8.2.1 [Release 18.8]Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 to 18.8.2.1 [Release 18.8]
Information in this document applies to any platform.
Symptoms
When attempting to access the Portfolios view in P6 EPPM, the following error occurs:
ERROR
Unable to load data
Unknown error, please contact you System Administrator
The corresponding error is found in the P6WebAccess.html.
Sep-28-2018 15:40:50 908, EDT [ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR com.primavera.rest.common.exception.InternalErrorResponseExceptionMapper ?:? null
java.lang.NullPointerException
at com.primavera.rest.service.portfolio.PortfolioAnalysisDataHandler.addRequirdProperties(PortfolioAnalysisDataHandler.java:219)
at com.primavera.rest.service.portfolio.PortfolioAnalysisDataHandler.loadGridData(PortfolioAnalysisDataHandler.java:101)
at com.primavera.rest.resources.portfolio.PortfolioAnalysisResource.loadGridData(PortfolioAnalysisResource.java:49)
at sun.reflect.GeneratedMethodAccessor299.invoke(Unknown Source)
STEPS
The issue can be reproduced at will with the following steps:
1. Login to P6 EPPM Web.
2. Select the 'Portfolios' tab.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |