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Webworkspace Fails To Launch with "ERROR viewer.MapProcessor:153 - no protocol" (Doc ID 2463943.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Utilities Network Management System - Version and later
Oracle Network Management for Utilities - DMS - Version and later
Information in this document applies to any platform.


On NMS2. and above

Launching Web Workspace fails with a NullPointerException error dialog and a "System Unavailable" error dialog with this message: "Startup failed due to an unspecified error. Please check the logifle for more details."

Managed Server log displayed following errors:
2018-10-19 12:20:43,149 ERROR viewer.MapProcessor:153 - no protocol: /home/nmsadmin/data/ no protocol: /home/nmsadmin/data/
at com.splwg.oms.ejb.viewer.MapProcessor$HttpTransfer.<init>(
at com.splwg.oms.ejb.viewer.MapProcessor.<clinit>(
at com.splwg.oms.ejb.session.MapCache.invalidateCache(
at com.splwg.oms.ejb.session.MapCache.<init>(
at com.splwg.oms.ejb.viewer.ViewerBean.<clinit>(


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