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Department Creation Opens In View Mode (Doc ID 2464776.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 16.0.1 version, Foundation

Department creation opens as view mode and system is explaining that the records is locked.


The issue can be reproduced at will with the following steps:

  1. Go to Merchandise Hierarchy.
  2. Select Department (by default the first row will be select for example Department AAA).
  3. Click in Create new button to create a new department.
  4. A new tab opens requesting the details of the new department.
  5. Close the browser (simulating an abrupt closure).
  6. Repeat steps 1 and 2.
  7. When click in the Create new button it opens in view mode (with Department AAA) and says that records is locked.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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