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Adding a New Claim Line to an Existing Claim with a Diagnosis Fails (Doc ID 2464900.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.17.3.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.17.3.0.4 version, Integration Points


Adding a new claim line to an existing claim with a diagnosis fails.  The workaround is to use the ADF screen to capture the additional claim line.

ERROR
-----------------------
o:errorDetail o:errorCode="GEN-ORA-ERR" title="GEN-ORA-ERR: A database error occurred: "ORA-01745: invalid host/bind variable name "" o:errorPath="/"/>

Steps to reproduce the problem:
1. Capture a claim successfully using the POST method of the generic Claims IP
2. Add an additional claim line to the XML and use the PUT method of the Generic Claims IP

Due to this issue, users cannot add claim lines to an existing claim

Cause

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In this Document
Symptoms
Cause
Solution
References


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