Follow Up Cases Are Not Retrieved by the Case Listing Report
(Doc ID 2465404.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.0 and laterInformation in this document applies to any platform.
Symptoms
Cases that have Initial Receipt Date (IRD) outside of the Date Range configured in the Case Listing report, but do have a Follow up received date (FRD) within the Date Range are not included in the Case Listing report.
For example:
- Case Listing Report is configured with Date Range = 01-JUL-2018 to 30-SEP-2018
- A case has IRD = 21-SEP-2017 and FRD = 06-SEP-2018
- This case is not retrieved in the report
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |