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Safety Document Tag Placed Column Doesn't Always Reflect Whether Or Not The Tag Is Placed (Doc ID 2465473.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Web Workspace

Safety Document Tag Placed column doesn't always reflect whether or not the tag is placed

It is possible that when a command to place a tag is not carried out the 'Tag Placed' column will still report that the tag was placed. This is primarily related to the LKE specific 'Tag Placed' column in the safety document Devices/Tag Points table. Please refer to ID UGBUNMS-820 which is the ID used for the original implementation of this feature

"No Condition Found"


The issue can be reproduced at will with the following steps:

1. Log in to the Non-Control side of NMS
2. Create a Safety Document (Hold/Caution)
3. Add a SCADA Device to the Devices table
4. Click the “Place tags for selected devices” button
5. Note the “Tag Placed” cell updates to “Yes”
a. No tag was placed in OSI SCADA or NMS
b. No message was given to user that the tag was not placed

We are able to see a message in the JAVA log that it fails, but users do not have the ability to see that. So we would like a message on the screen that says the tag was not placed and give a reason.
The bigger issue is that the Tag Place column states Yes.

The system seems to know there is not actually a tag there, because when you go to “delete” the tag you get the message in NoConditionFound image that is attached.

Cause

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In this Document
Symptoms
Cause
Solution
References


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