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C2M - IMD In Error For Meters With Multiple MCs - Activity Completion. (Doc ID 2465499.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

Oracle Utilities Meter Data Management - Version 2.2.0.2.0 to 2.2.0.2.0 [Release 2.2]
Oracle Utilities Customer to Meter Base - Version 2.6.0.0.0 to 2.6.0.1.0 [Release 2.6]
Information in this document applies to any platform.

Symptoms

**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

SOM - Oracle Utilities Service Order Management
ORTS/ORS/ERTS - Oracle Real-Time Scheduler
MWM - Oracle Utilities Mobile Workforce Management
C2M - Customer to Meter
BO - Business Object
MC - Meter Configuration
MDM - Oracle Utilities Meter Data Management
KM - Knowledge Management
IMD - Initial Measurement Device

In the context of C2M - SOM integration:

During enable service, MWM Install Meter Activity completes and sends Activity Assignment Completion Details back to C2M, which includes two readings under the structure:

Customer Read Data
SEQ UOM # of Dials Reading
1 kgal 2 12
2 kgal 2 34

In C2M, completion event "Create FA IMD Completion Event" (BO D1-CreateFAIMD) fails to process the two IMDs, both failing with "Measuring Component Id cannot be determined for device 123"

Cause

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In this Document
Symptoms
Cause
Solution
References


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