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Configured Fields not Working on Client Activity Screen (Doc ID 2465922.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.30 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.30 version, General

ACTUAL BEHAVIOR
---------------
Configured Fields not working on Client Activity Screen.
The documented functionality to allow specified Client Fields to be displayed on the Client Activity Screen through configuration is not working
 

EXPECTED BEHAVIOR
-----------------------
Per the documentation, both FixedFields and Fields are allowed in the ClientActivityScreen business rule.
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure one or more Fields in the Fields element of the ClientActivityScreen business rule. They do not display on the screen.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Prevents seeing desired fields which identify the Client to the user.

Cause

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In this Document
Symptoms
Cause
Solution


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