My Oracle Support Banner

GrossFullWithdrawal Attempting to Remove More than Policy Cash Value (Doc ID 2465923.1)

Last updated on NOVEMBER 02, 2018

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.30 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.30 version, Policy information

ACTUAL BEHAVIOR
---------------
The Rescind transaction in the database copy referenced below is configured to remove the entire Policy Cash Value using the GrossFullWithdrawal assignment type. However, in the test Policy, a system error is being returned indicating “Removal amount exceeds cash value of allocated funds.” An accompanying message indicates “Withdrawal Amount -254732.75”. The Policy Cash Value is actually 254,732.74 USD.



EXPECTED BEHAVIOR
-----------------------
If the Policy Cash Value is 254,732.74 USD, the GrossFullWithdrawal assignment should remove 254,732.74 USD, not 254,732.75.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
 Prevents Rescind activity from processing. May impact other activities using GrossFullWithdrawal also.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.