My Oracle Support Banner

Failed to Upload File Attachment (Doc ID 2466016.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.6.0 version, Folders, Files & Attachments

When attempting to upload file attachment,
the following error occurs.

ERROR
-----------------------
java.net.UnknownHostException: filemanager.company.com: Name or service not known
at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
at java.net.InetAddress$2.lookupAllHostAddr(InetAddress.java:928)
at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1323)
at java.net.InetAddress.getAllByName0(InetAddress.java:1276)
at java.net.InetAddress.getAllByName(InetAddress.java:1192)
at java.net.InetAddress.getAllByName(InetAddress.java:1126)
at weblogic.net.http.HttpClient.openServer(HttpClient.java:378)
at weblogic.net.http.HttpClient.openServer(HttpClient.java:511)
at weblogic.net.http.HttpClient.New(HttpClient.java:313)
at weblogic.net.http.HttpClient.New(HttpClient.java:292)
at weblogic.net.http.HttpURLConnection.connect(HttpURLConnection.java:295)
at com.agile.ui.pcm.common.ObjectViewHandler.getFileUploadFormData(ObjectViewHandler.java:32267)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Agile Web Client and upload a file.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.