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During Product Cancellation, Incorrect Scale is Getting Calculated for Refund (Doc ID 2466437.1)

Last updated on JUNE 01, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) version 7.5.0.0.0, BRM is calculating the wrong refund scale when a product is cancelled.  The details are follows:

Test Scenario:

-- Purchased product on 8th May 2018 with two different scale events

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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