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"Show Rate Customization" From Assets Section is Failing in Billing Care (Doc ID 2466852.1)

Last updated on MARCH 22, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and later
Information in this document applies to any platform.

Symptoms

While viewing the rate customization from the billing care GUI there is an error thrown on the GUI with the message "The system is unable to complete the task. Contact your supervisor". The issue is seen when there are more than 150 products purchased. Again this may vary depending on the POID size of the rate_plan.

Steps to reproduce:
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Actual:
It is failing with an error "The system is unable to complete the task. Contact your supervisor"

Expected:
Once we click show Rate customization , it should show rate details.

Cause

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In this Document
Symptoms
Cause
Solution
References


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