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Outage Flags Disappearing in the NMS Viewer (Doc ID 2466956.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 2.3.0.2.0 [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 2.3.0.2.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.

Symptoms

Experiencing outage flags and outage highlighting disappearing in the Viewer on active events. This is a widespread issue impacting multiple users.   We have tried running both the "Action any.publisher* ejb resync" and "Action any.pub* ejb refresh", which temporarily corrected the issue, however, the issue began to reappear 30 minutes later.

Expect outage flags and highlighting would not disappear.

Cause

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In this Document
Symptoms
Cause
Solution
References


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