My Oracle Support Banner

Error 'The map cannot render because the background map (__OBIEE_MAPVIEW_TILE_OracleMaps_ORACLE_MAPS_~0) has been moved or deleted.' When Viewing a Sample Dataset in Analytics (Doc ID 2466972.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

Primavera Analytics - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

After installing the sample dataset of the Star schema to demonstrate Analytics, when accessing Analytics and attempting to see map data the following error occurs:

The map cannot render because the background map (__OBIEE_MAPVIEW_TILE_OracleMaps_ORACLE_MAPS_~0) has been moved or deleted.
Please contact your administrator.

Error details
Error codes: STT5439Z

 

The issue can be reproduced at will using the following steps:

  1. Follow the steps in the Analytics Installation Guide, Appendix Importing Primavera Data Warehouse Sample Schema.
  2. Log into Analytics via URL (http://<server name or IP>:<port>/analytics).




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.