What troubleshooting steps can be accomplished to resolve open discrepancies which are not visible in Data Entry window after CRF Updates? (Doc ID 2467522.1)

Last updated on DECEMBER 03, 2019

Applies to:

Purpose

Setup includes cross-form validation procedures set to OFFLINE execution context which are triggering multivariate discrepancies having INV REVIEW status , discrepancies which are generally addressed by SITE users. Once users save their CRF updates in RDC Onsite, the discrepancies highlighted in the Data Entry window /Discrepancy Panel vanish. While looking in OC Maintain Discrepancy Database these discrepancies are still open/visible. Issue is isolated specifically for a study wherein most of the CRFs were batch loaded.

What troubleshooting steps can be accomplished to resolve open discrepancies which are not visible in Data Entry window after CRF Updates?

Troubleshooting Steps

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