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Ad-Hoc Stock Count with Non-Discrepant Items Are Not Auto Authorized (Doc ID 2467666.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

In Store Inventory Management (SIM) application, when an adhoc count is completed with non-discrepant items, the stock count still requires manual authorization.

Steps to Recreate:

1. Find a department and class, that have tolerances specified in SIM administration.
2. Find an item in that department that has Stock on Hand (SOH).
3. Using the handheld, create an adhoc stock count and enter the counted quantity same as the items' SOH.
4. Notice, In SIM PC, the  adhoc stock count is in "Authorize" "New" status with discrepant quantity as zero.

Changes

 

Cause

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