My Oracle Support Banner

SIM Handheld(HH) and PC Transfer Shipping Report Blank Unless Saved (Doc ID 2467695.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Store Inventory Management (SIM) application, users are unable to print transfer shipment report, without saving it first.

Steps to Recreate:

SIM HH :

1. Log into SIM Hand Held (HH).
2. Navigate to Shipping/Receiving,Transfer Shipping,Create Shipment.
3. Select Store.
4. Enter the destination ID.
5. Select Add Container.
6. Select Add/Edit Item.
7. Enter an item id and quantity.
8. Select Total for Summary.
9. Note that if Print Report is selected here that the Shipment Container report prints the container with no items and the HH navigates back to the Shipment Menu instead of the Shipment Summary screen.
10. Navigate back to order if print was selected by selecting Edit Shipment, Store, and entering Shipment ID, selecting Edit Container, then selecting the only container on the shipment.
11. Select Confirm Container, Enter to continue.
Note: if the print option was selected earlier ,then the container will be null and throws an error message.
13. Select Print Report, selecting the transfer shipment report and appropriate printer.
Note that if step 9 is omitted then step 11 prints correctly.

SIM PC :

1.Navigate to Shipping/Receiving, Transfer Shipping, Create.
2. Select Store.
3. Enter the destination ID (13801501 to 13808321 for this example).
4. Select Create Container.
5. Select Add/Edit Item.
6. Enter a SKU and quantity (400020487971, 2 in this case).
Note that if the query below is executed now that it will have no results.
Note that if Print is selected here that the Transfer Shipment Container report prints the container with no items.
7. Select Confirm Container, Enter to continue.
8. Select Print Report, selecting the transfer shipment report and appropriate printer.
Note that the Transfer Shipment report prints correctly


Actual Results:

When printing a container report after creating a new transfer shipment but before confirming the container, the report prints with header information but no item information.

Expected Result: When performing Transfer Shipping the user should be able to print a container shipping report after entering items but before confirming the container.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.