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RSIM Handheld (HH) Transfer Shipping Improper Navigation When Printing (Doc ID 2467711.1)

Last updated on MARCH 06, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Store Inventory Management (SIM) application, when printing a container or shipment report in Transfer Shipping, the system navigates back to the Shipment Menu once the report is printed. To continue working on the shipment, Edit Container (plus additional steps) must be selected to get back to the shipment where the user left off.

Steps to Recreate:

1. Log into SIM Hand Held (HH)
2. Navigate to Shipping/Receiving, Transfer Shipping, Create Shipment
3. Select Store
4. Enter the destination ID (To Store)
5. Select Add Container
6. Select Add/Edit Item
7. Enter an item and some quantity
8. Select Total for Summary
Note that if Print Report is selected here that the HH navigates back to the Shipment Menu instead of the Container Summary screen
10. Instead of step 8, Select Confirm Container, Enter to Continue
11. Select Print Report, select appropriate report and printer
Note that the screen navigates back to the Shipment Menu instead of the Shipment Summary screen

Expected Result: When performing Transfer Shipping and printing a container or shipment report, the system should navigate back to the Container or Shipment Summary screen as appropriate.

Cause

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In this Document
Symptoms
Cause
Solution
References


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