My Oracle Support Banner

SMService Incorrectly Reports Non-ISIS Processes as Down (Doc ID 2468621.1)

Last updated on MARCH 10, 2019

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 2.3.0.2.0 [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 2.3.0.2.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.

Symptoms

**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

NMS - Oracle Network Management System
SMService - System Monitor Service

On : 1.12.0.3 version, NMS Infrastructure

SMService occasionally reports the tao_namingservice as down when it is still, in fact, running properly.

Nothing is in the log.
Only have SMService log which even indicates the failure.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.