My Oracle Support Banner

When Trying to Create a Customer Receive an Email Invalid Error (Doc ID 2469759.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, CI - Customer Information

When trying to create a customer, we are getting an email invalid error.

When trying to create a customer, if the email is entered incorrectly at first, the email invalid error comes up even if the email format is corrected.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.