DSD Purchase Order Without Advanced Shipment Notification (ASN) Receiving Greater Than PO Expected Qty Yields An Unknown Exception
(Doc ID 2469842.1)
Last updated on FEBRUARY 21, 2020
Applies to:Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.
In Oracle Retail Store Inventory Management (RSIM), when receiving more of an item on a Purchase Order, the system yields an error message when confirming the container and the item is not added to container.
Steps to Reproduce:
- User has role permission: Allow Over Receiving for DSD Receiving.
- Store parameter: Direct Delivery Auto Remove Over Received Quantity = No.
- From handheld, navigate to Shipping/Receiving, DSD Receiving, Purchase Order.
- Select desired purchase order.
- Select Add Container.
- Select Item Receiving.
- Scan/Enter SKU.
- Enter the number of units received (more than on PO expected qty) and press Enter.
- Continue entering items until all items have been received.
- Select Total (Shift + 8 if Android is not available).
- Select Confirm Container.
- Select Yes – Yields the Unknown Exception or Error.
Note, pressing Enter takes you back to the Main Menu and does not Confirm the Container
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