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Issue With Endeca Reporiting, Intermittant Data Captured in Daily Reports (Doc ID 2471148.1)

Last updated on JANUARY 31, 2019

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

Our Endeca generated reports do not appear to be working consistently.
The reports show 0 for all counts or inconsistent logging is happening, the input director often has empty files in it as well.
We have determined that the issue is not with the DailyReportGenerator but with the input files being read by the report_generators.

The collect_usage.sh script is creating output files that do not contain any (or the correct amount) of usage.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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