ReIM System is Throwing an Error When Creating -ve Non Merchandise Against Debit Memo (Doc ID 2471643.1)

Last updated on MAY 01, 2024

Applies to:

Symptoms

ReIM  system is throwing below error for all Non Merchandise Cost < -1.40 UPTO Negative Infinity when the line level total cost is -281.88.

Steps To Recreate :

   1. Create a Debit Memo for an item with Unit Cost = -93.96 and quantity= 3. Total cost at detail level will be = -93.96 x 3 = 281.88.
   2. At header level, add the Total Merchandise Cost as -281.88.
   3. Add the Non Merchandise Cost = -1.41 or -10.
   4. Keep the CALC_TOLERANCE = 1 and CALC_TOLERANCE_IND = 'P' in IM_SYSTEM_OPTIONS.
   5. Save the Document. After clicking on save button, user's are getting the error: "Non Merchandise Cost is unaccounted for in the Total Cost".

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.