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Unable to Launch Java Client with Incorrect Port in JNLP Even After Manually Correcting the Port and Clearing Java Cache (Doc ID 2471688.1)

Last updated on JULY 16, 2021

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


Unable to launch Java Client.
From the error detail, can see pcclient.jnlp and ext.jnlp is pointing to incorrect port, however even after following the instruction in Note:569491.1 to correct the port, the issue is not resolved.


<?xml version="1.0" encoding="utf-8" ?>
<jnlp spec="1.0+" codebase="http://agileserver.<DOMAIN_NAME>:7003/JavaClient"> <!-- href="pcclient.jnlp" --> <!-- ref. sun's bug Id 4880785 -->  
     <title>Agile 9.3.6</title>
     <vendor>Oracle Corporation</vendor>
     <homepage href="help.html"/>
     <description>Agile 9.3.6</description>
     <description kind="tooltip">Agile 9.3.6 Product Lifecycle Management (PLM)</description>
     <icon href="photonpc64.gif"/>
     <j2se version="1.6+" max-heap-size="512m"/>
     <jar href="pcclient.jar"/>
     <extension name="Extensions" href="wls/ext.jnlp"></extension>
<extension name="Customizations" href="custom.jnlp"></extension>

 <application-desc main-class="com.agile.ui.pcclient.PCClient">



The issue can be reproduced at will with the following steps:
1. Access to Java Client URL
2. Click Launch
3. Gets error. Click detail, and see that codebase is pointing to incorrect port 7003. This should be 7001.
4. Follow the instruction in Note:569491.1 to correct the port in pcclient.jnlp and ext.jnlp
5. Delete Java cache on the client machine
6. Access to Java Client URL
7. Click Launch
8. Still gets the same error
9. Run ExtractJNLPFiles, and check pcclient.jnlp and ext.jnlp, and can see port is updated correctly


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