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Overlapping Promotions Does Not Pull Lowest Price In RPM (Doc ID 2471912.1)

Last updated on JULY 17, 2020

Applies to:

Oracle Retail Price Management - Version 14.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 14.1.3 version, Promotions

  You observe the lowest price is not taken when there are 2 overlapping simple promotions effective in Retail Price Management (RPM)
  You expect RPM should pull the lowest price as the prevailing price


The issue can be reproduced at will with the following steps:
  1) Current Selling Retail = £30
  2) Create First Promotion as below
       start-date = 27-Oct, End-date = 30-Oct, percent off 50%
       Promo retail = £15
  3) Create 2nd promotion as below
       start-date = 28-Oct, end-date = 04-Nov, percent off 10%
       Promo Retail = £27
  4) On 28-Oct, the promo retail is expected to be the lowest price i.e £15 but RPM hold the value as £27.
        Also, the first promotion component has got the promo retail price overridden from £15 to £27.




Cause

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In this Document
Symptoms
Cause
Solution
References


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