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Java Client WebStart Is Not Starting When Lanching From Command Prompt (Doc ID 2471981.1)

Last updated on JULY 28, 2020

Applies to:

Oracle Agile Engineering Data Management - Version and later
Information in this document applies to any platform.


Java Client via Web Start often hangs during startup.

Client details:
- Windows 10
Below Java versions are being reported
- Java 1.8.0_192 32-bit and 64-bit (both) are installed on client
- Java 1.8.0_181 32-bit and 64-bit (both) are installed on client
- Java 1.8.0_172
32-bit and 64-bit (both) are installed on client

1) Access from Web Browser with https://<HOSTNAME>:<PORT>/Jacc/  and click Java Client - Web Start link to launch Java Client works

The issue can be reproduced at will with the following steps:
1. Open Command Prompt
2. Run the following command
  "<JAVA_HOME>\jre1.8.0_181\bin\javaws.exe" https://<HOSTNAME>:<PORT>/Jacc/jacc.jnlp
3. Run the same command for 5 to 6 times


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