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Error 'Failed to Load Chart of Accounts Entry' on Financial Activities After Upgrade to v10.2.0.33 (Doc ID 2472894.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.31 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.33 version, Activity

Following an upgrade from v10.2.0.20T to v10.2.0.33, when attempting to process Financial Activities,
the following messages are reported:


ERROR
-----------------------
Caused by: java.lang.RuntimeException: com.adminserver.utl.exception.AsExceptionUtl: Failed to load Chart of Accounts Entry.
at com.adminserver.sre.bll.AbstractActivityProcessorBll.process(AbstractActivityProcessorBll.java:118)
at com.adminserver.sre.bll.ActivityProcessorBll.processWithoutUndoRedoGeneration(ActivityProcessorBll.java:259)
at com.adminserver.sre.bll.ActivityProcessorBll.process_aroundBody0(ActivityProcessorBll.java:153)
at com.adminserver.sre.bll.ActivityProcessorBll$AjcClosure1.run(ActivityProcessorBll.java:1)
at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149)
at com.adminserver.extensibility.helper.aspects.ExtensibilityAspectExecutionHelper.executeReturningExtension(ExtensibilityAspectExecutionHelper.java:62)
at com.adminserver.sre.aspects.BaseSreExtensibilityAspect.executeReturningExtension(BaseSreExtensibilityAspect.java:109)
at com.adminserver.sre.aspects.SreForwardProcessingExtensibilityAspect.ajc$superDispatch$com_adminserver_sre_aspects_SreForwardProcessingExtensibilityAspect$executeReturningExtension(SreForwardProcessingExtensibilityAspect.java:1)
at com.adminserver.sre.aspects.SreForwardProcessingExtensibilityAspect.instrumentActivityProcessorBll_process(SreForwardProcessingExtensibilityAspect.java:51)
at com.adminserver.sre.bll.ActivityProcessorBll.process(ActivityProcessorBll.java:103)
at com.adminserver.pas.bll.ActivityProcessHelper.processActivity(ActivityProcessHelper.java:180)


Cause

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In this Document
Symptoms
Cause
Solution


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