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Not Able To Convert A Jpeg (bitmap) File To A Graphic (LOG) File With Documaker Studio Ver 12.6 (Doc ID 2474047.1)

Last updated on NOVEMBER 07, 2019

Applies to:

Oracle Documaker - Version 12.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.6 version, Documaker Studio

Not able to convert a jpeg (bitmap) file to a graphic (log) file with Documaker Studio Ver 12.6.

ERROR
-----------------------
DCVS has stopped Working

STEPS
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The issue can be reproduced at will with the following steps:
1. Open Workspace.
2. Select Conversion.
3. Select Convert Graphic Files or Select Bitmap files to Graphics files.
4, System crashes.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot convert a graphic to logo.

Cause

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In this Document
Symptoms
Cause
Solution
References


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