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Sending Email Through Documaker To RightFax Is Creating An Extra Page With UTF-8 Encoding (Doc ID 2474664.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Documaker - Version 12.6 and later
Information in this document applies to any platform.

Symptoms

User is trying to send out electronic faxes using Documaker email and RightFax. We are attaching a 1 page letter and RightFax ends up creating a 2 page PDF with page 1 being an extra page with a line of UTF-8 encoding, which we have determined is being captured from the Email Subject field. If we send a Documaker email to a regular email address, we get the expected 1 page PDF.

Cause

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In this Document
Symptoms
Cause
Solution


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