My Oracle Support Banner

On Product Definition Cannot Add Value from Drop Down Parameters (Doc ID 2474681.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Health Insurance Product Definition - Version and later
Information in this document applies to any platform.


After upgrading to Product Definition patch, values cannot be added from the drop down parameters. (This worked on When selecting a value from the drop down, the field becomes blank when saved.

As a workaround, the user can select the rows, go to Advanced Editing and choose Update Selected Rows and update this way.

The issue can be reproduced at will with the following steps:
1. Scroll over on the actual lines to the drop downs (copay, coinsurance, OOPM)
2. Select from the drop down -- it goes blank again, like it was never selected.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.