Null Pointer Exception Error While Processing a Claim
(Doc ID 2475626.1)
Last updated on APRIL 01, 2019
Applies to:Oracle Health Insurance Claims Adjudication - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Unable to process a claim after upgrade to 184.108.40.206.0; the following error is thrown. Disabling all the dynamic checks did not solve or help the situation.
2018-10-11 17:37:15,670 [ [ACTIVE] ExecuteThread: '24' for queue: 'weblogic.kernel.Default (self-tuning)' ] ERROR com.oracle.healthinsurance.support.exception.handler.OhiExceptionHandlerImpl -
Unexpected error occurredjava.lang.NullPointerException: null...
The issue can be reproduced at will with the following steps:
1. Submit a claim to OHI
2. Receive error
Due to this issue, users are unable to process claims.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document