PDC/ECE to Add Balance State Check For Charge Selectors (Doc ID 2475915.1)

Last updated on AUGUST 07, 2024

Applies to:

Symptoms

Currently the observed behavior is that if an event attributes indicate a specific charge selector rule should be selected leading to a charge, and the charge is on a balance where the current amount is zero, then the call would be rejected and as a result the user will not be allowed to make the call for such parameters ever again unless he recharges the balance. The expected behavior is that the next charge selector rules should be evaluated. User could achieve it by adding the check on the customer balances in the charge selector the same way being done in discounts. This way onw could have an additional check before selecting a charge – check whether there charged balance current state is different than zero indicating that at least some part of the charge can be covered. The other functionality, one could definitely use it for is switching on some special rates by using balance state as a flag – one wouldn’t have to replicate the whole structure of the charge selector, just insert a new line with the balance check. Additionally it would also help with configuration of Daily Bundles for the first usage functionality.

PDC suggested enhancement:
- Add a balance check possibility to charge selectors. It would be great if Expressions could be used. For example, define a check in the form Balance[Free SMS]>0 or Balance[Inernational Free Minutes] > 10, where 10 would be the minimum quota amount

ECE suggested enhancement:
- Before each charge offer/charge evaluation, create a balance snapshot, use the snapshot values for charge selector rule evaluation. It is important that the snapshot is created before each charge offer/charge evaluation so in case there is a Conditional Rum based Charge Offer (Daily Bundle) with a higher priority, the result of applying this charge will be visible in evaluation of charge selector rules of the charge offer with a lower priority and based on charge selector

Changes

Cause

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