Notification Publish Failure Error Messages In ECS Logs
(Doc ID 2476009.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Communications BRM - Elastic Charging Engine - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
- Billing job was completed
- On checking the customer cache, it was observed that many accounts were missing ( lost from cache )
- On investigation, it was seen that there were notification publish failures in ECS logs, in all 8 nodes.
- It was trying the publish again and again and was failing. Hence a rolling restart of ecs nodes was required, and then the notifications were pushed successfully..
Log snippet from ecs.log (ecs = elastic charging server):
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