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Error Occurs When Defaulting Item Details From Matched Receipt (Doc ID 2476213.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Retail Invoice Matching - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to default item details from a received which was already matched, the following error occurs.

Error:



Steps to Recreate:

  1. Create a Purchase Order (PO) for one item.
  2. Receive the PO in two shipments.
  3. Create an invoice which is an exact match with one receipt.
  4. Match the invoice and receipt.
  5. Navigate to invoice creation.
  6. In the Details screen, notice that both receipts are visible.
  7. Select the receipt which was already matched and click 'Default from Receipts' button.
  8. Notice the error "Failed to retrieve items for the selected receipts."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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