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Fatal Error - 'Treegrid Cannot Render' When Attempting to Open File Folder's Files Tab or Attachments Tab (Doc ID 2476530.1)

Last updated on FEBRUARY 05, 2021

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open the File Folder Files tab, or Attachment tab of any object with Attachment, the following error occurs.

Error

Fatal Error - "TreeGrid Cannot Render"


Steps

The issue can be reproduced at will with the following steps:

  1. Log into Web Client
  2. Open the File Folder object, and click Files tab
    or
    Open the object with attachment, and click Attachments tab
  3. Gets Error



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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