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Two Users Accessing Same Dashboard Analysis Are Returning Different Results (Doc ID 2476799.1)

Last updated on MARCH 09, 2020

Applies to:

Primavera Analytics - Version 17.11.0.0 and later
Primavera Analytics Cloud Service - Version 17.11.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Two separate users who are loading the same dashboard are returning different values in all performance tiles & graphs without any custom filtering being set within the dashboard prompts.

EXPECTED BEHAVIOR
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Two separate users who are loading the same dashboard should return the same values in all performance tiles & graphs when the same or no filtering is being set within the dashboard prompts.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to OBIEE
  2. Click Dashboard dropdown and select your dashboard (ie, Change Order)
  3. Note the values which are returned on the dashboard

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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