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Explanation of ORA Errors in BRM Application Logs (Doc ID 2477218.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Billing and Revenue Management (BRM), due to a network incident, the main pipeline has crashed in some schemas with the following error messages:

1. "ORA-25408 cannot safely replay call"

23.11.2018 00:08:53 xxxx ifw IFW MAJOR [T:10] 31006 - (ifw.DataPool.Listener.Module.Thread_RecycleRequest_1) ERR_DEQUEUE_EVENT | Dequeue event exception ('[SERVERERROR] ORA-25408: can not safely replay call

2. "ERR_DEQUEUE_EVENT"

23.11.2018 00:08:53 xxxx ifw IFW MAJOR [T:10] 31006 - (ifw.DataPool.Listener.Module.Thread_RecycleRequest_1) ERR_DEQUEUE_EVENT | Dequeue event exception ('25408').

What could be the reason for these errors and can they be fixed?

Cause

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In this Document
Symptoms
Cause
Solution


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