My Oracle Support Banner

Reason Code for the Adjustments Applied in Customer Center is not Visible from Billing Care (Doc ID 2477448.1)

Last updated on FEBRUARY 15, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Goal

On Oracle Communications Billing and Revenue Management (BRM) version 7.5.0.19.0, why is the reason code for the adjustments applied in Customer Center not visible in Billing Care?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.