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CP Horizontal View Errors Oracle.apps.fnd.framework.OAException After Applying One Off Patch (Doc ID 2477564.1)

Last updated on AUGUST 19, 2019

Applies to:

Oracle Collaborative Planning - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, User interfaces in Test:

Users applied one off patch 28609749 to fix a problem with the list of values erroring out in the User Preferences for Category from bug 28352816 in Collaborative Planning. It's confirmed customer has the following file versions and the entire instance was bounced after patching:

UserPrefSetResultCO.java 120.2.12020000.3
MSCXUSERPREFSETTOP.xml 120.1.12020000.3

Now when they are in the CP horizontal view in the Planning tab and select Edit Preference button they see the following error

ERROR
-----------------------
Error Page
You have encountered an unexpected error. Please contact your System Administrator for assistance.
Click here for exception details.
About Previous Page

Exception Details.
 oracle.apps.fnd.framework.OAException: Could not create Java class: (oracle.apps.msc.supplychain.webui.UserPrefSetResultCO) associated with region: (Mscxuserprefsetresultregion). This is probably because the class name is wrong or not included in project.
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1291)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1478)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:3061)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2133)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:586)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:474)
...error cutoff to save space

The problem also occurs if they go into Admin and select the Edit Preference button as well

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply one off patch 28609749 to fix CP Category list of values error
2. CP preferences now error when just selecting Edit Preference button

Cause

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In this Document
Symptoms
Cause
Solution
References


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