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Documaker Enterprise 12.5 Trns Statuscode Of " W" Changing To "B" And Stuck With A Status Of 311 (Doc ID 2477662.1)

Last updated on OCTOBER 16, 2019

Applies to:

Oracle Documaker - Version 12.5 and later
Information in this document applies to any platform.


On Documaker 12.5 version, Enterprise Edition

Upgraded from 12.4 to 12.5.  In 12.5, transactions that get placed into the TRNS table with a Statuscode of W are getting a status of 290. Once the Statuscode is changed to a B then the status gets updated to a 311. However, those transactions never get picked up and processed through to completion. They seem to stay stuck at a 311 status. This previously worked in Documaker Enterprise 12.4. Any suggestions on how to get these transactions picked up and processed through to completion?


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