Navigate To CCB Not Responding
(Doc ID 2477876.1)
Last updated on MARCH 10, 2019
Applies to:Oracle Utilities Meter Data Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
OUAF/FW - Oracle Utilities Framework
CCB/CC&B - Oracle Utilities Customer Care and Billing
MDM - Oracle Utilities Meter Data Management
UI - User Interface
SP - Service Pack
URL - Uniform Resource Locator
On : 184.108.40.206.0 version, System Wide
Navigate to CCB not responding
After upgrading from MDM 2.1 SP3 to 2.2 SP 2, navigate to CCB is not working. using Firefox ESR 60.2.2., checked MDM SP to CCB and looking at the log, saw that the script that retrieves the URL from feature config and the one that retrieves the CCB premid is working fine.
The UI map that launches CCB is not responding.
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