My Oracle Support Banner

"Guided" Counting Method Is Not Available in the "Counting Method" Drop-down List (Doc ID 2478343.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.1 and later
Information in this document applies to any platform.


In Oracle Retail Store Inventory Management (SIM) , while creating a product group, the users are not able to find guided counting method.

Steps to Recreate:

1. Navigate to Admin -> Product Group -> Create.
2. Select "Unit and Amount" and check the Available "Counting Method".

Notice that only "Unguided" and "Third-Party" are available while "Guided" is not.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.