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Crew Shift Completed On MDT Failed To Complete On The MWM With "Mobile Log Date/Time is missing." Due To M1-MCPSSTrL Bug (Doc ID 2479343.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 to 2.3.0.3.0 [Release 2.3]
Oracle Real-Time Scheduler - Version 2.3.0.2.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

Crew Shift completed on MDT failed to complete on the MWM application.

The Remote message error was "Mobile Log Date/Time is missing."

ERROR
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Mobile Log Date/Time is missing.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Completed the shift in MDT.
2. The shift did not complete in MWM.

Changes

 

Cause

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